UPSkillEd Blog

We talk about the latest trends and ​gamechangers in design thinking, futures-​thinking, gamification, ​storytelling, and learning ​and development.

New Player in L&D: The UPSkillEd Story

16 July 2024

8-minute read

We explore how AI is reshaping industries, the importance of upskilling ​in today's digital age, and UPSkillEd's journey to redefine learning a​nd development with innovative solution​s.

The Cost of Digital Overload and ​Strategies for Inclusive L&D

We explain the challenges of digital overload, the impact on learning ​and development, and UPSkillEd's inclusive strategies to enhance ​engagement and effectiveness in training sessions.

Designing a better learning experience for ​unconventional thinkers

We discuss the challenges faced by neurodivergent individuals in ​traditional learning environments, emphasizing the importance of ​accessibility and inclusivity in education, and provide practical ​strategies for creating inclusive learning resources.

Connecting global communities through ​responsible tourism

We recap the 2024 International Conference on Responsible Tourism ​and Hospitality (ICRTH), showcasing how tourism connects global ​communities, celebrates cultural diversity, and promotes sustainability ​through collaboration and engagement.

Future-proofing education systems for AI-​powered careers

We explore how education systems must evolve to prepare students ​for the future demands of AI-powered industries by integrating AI into ​learning, emphasizing personalized education, and teaching AI ​literacy.

New AI tools have sparked competition across industries and changed the job market. This ​shift has started a new era, making it easier for businesses to innovate and adapt. Digital ​advances have automated tasks and boosted efficiency, becoming essential in our lives. ​Forbes reported that technology, along with investment in skills, speeds up productivity.

However, it also brings challenges. Some secure jobs are now at risk, and others need ​advanced skills. The IMF warns that using AI in manual jobs without proper rules could ​increase inequality and unemployment.

Upskilling in a TUNA environment

The 2019 Coronavirus pandemic highlighted our turbulent, uncertain, novel, and ambiguous ​(TUNA) environment. As people adapted to staying at home, remote work and digital skills ​became essential. This shift made upskilling a top priority for both individuals and ​organizations to keep pace with the evolving professional landscape.

Having digital skills is crucial for career success and job opportunities as technology ​advances. Businesses are moving to digital tools to improve operations and stay competitive. ​The California Business Journal emphasizes that digital skills are essential for both efficiency ​and maintaining competitiveness.

The Journey

Before UPSkilled began, we found ourselves stagnant in our careers, eager to acquire new ​skills. The training sessions and workshops we attended were often dull and repetitive, and the ​few that piqued our interest were prohibitively expensive. This frustration was shared among ​friends and colleagues. Through numerous discussions, we recognized a genuine need for ​affordable and targeted upskilling programs.

Starting small, we worked from a home office with just a desk, chair, and laptop. In this ​simple setting, our passion project took root. Through reflection and understanding of the skills ​gap, we laid the groundwork for a new player in the learning and development field.

Our goal has always been clear: to empower individuals and organizations with the skills ​they need to succeed. We're committed to innovation and aim to change the learning and ​development field with tailored solutions that lead to lasting success. With this vision, we strive ​to deliver impactful learning experiences that drive sustainable success for our clients.

Commitment to RISE

At UPSkillEd Advancement Hub, we are dedicated to creating innovative and impactful ​solutions. Our products and services are designed to deliver effective and personalized ​learning experiences, guided by our core values of representation, innovation, synergy, and ​empathy (RISE).

Driven by a commitment to empowerment, we strive to uplift individuals and organizations ​alike. From our modest beginnings, we envision a future where learning breaks barriers and ​success becomes limitless.

Are you ready to take the next step in your learning journey? Explore what we offer and ​discover how we can help you to thrive in today's dynamic world. Visit the UPSkillEd ​homepage now to learn more.

Feeling distracted at work? Are phone checks and multiple tabs slowing you down? ​Overwhelmed by digital content? You're not alone.

Technology and digital media have revolutionized our lives, from job searches on LinkedIn to ​global connections through Facebook, and learning opportunities on platforms like Skillshare. ​However, this convenience has its downsides. The constant flow of information can increase ​stress, shorten attention spans, and hinder deep thinking, as CNN reports.

L&D and cognitive fatigue

Our UPSkillEd approach to L&D emphasizes that learners are architects of their journey. ​Content and sessions therefore goes against one-way knowledge dissemination and foster a ​culture of collaboration and creative expression. We immerse our participants in a variety of ​experiences that ensure representation and engagement. Here are some methods we ​incorporate in our sessions.

Knowledge Café to stimulate discussions and generate ideas. Participants are divided into ​small groups and sent to a space wide enough for them to move around. Each group is ​provided with a topic. They are encouraged to share their thoughts, experiences, and ideas ​related to the topic. Groups are rotated, allowing an exploration of viewpoints. This exchange ​fosters a collaborative environment where participants can collectively generate innovative ​solutions and deepen their understanding of the subject matter.

Gamifying presentations to engage the audience. The facilitator or presenter identify which ​elements of gamification will best suit the presentation, such as quizzes, challenges, or ​interactive activities. Feedbacks and rewards for engagement are offered. This could be as ​simple as acknowledging correct answers or awarding points.

Icebreakers to build connections. Activities that are relevant to the session theme and ​objectives are identified, such as trivia quiz. The facilitator leads the group through the ​activity, explaining how it relates to the session goal. Once the icebreaker is complete, the ​facilitator transitions into the main session content, while maintaining the positive atmosphere ​and sense of connection established.

Post-session debriefs to reinforce key insights. At the end of the session, the facilitator recaps ​key points and insights. Participants are encouraged to reflect on their learning experience ​and are asked open-ended questions, such as “How do you plan to apply what you've ​learned?". The facilitator closes by summarizing main takeaways and provides a final thought ​or action item to carry forward.

If you are looking for an L&D firm to facilitate your training or workshops, drop us a message ​for a free consultation.

Imagine being in a class where everyone is baking a carrot cake from a recipe. While everyone ​is busy, you’re baffled by the tiny text, yellow highlights, confusing language, and unclear ​illustrations.

Neurotypicals find it easy to understand most texts and visuals, but those under the ​neurodivergent umbrella often struggle. This isn’t about intelligence; the materials simply aren’t ​designed for different thought processes. Empathy and inclusivity are essential in education, yet ​they’re often neglected. Bridgette Hebert Hamstead notes that pedagogical standards in many ​Asian countries are less accommodating to neurodivergent individuals compared to Western ​and Scandinavian regions.

The importance of accessibility and inclusivity matter in learning design

As societies become more diverse and interconnected, the need to ensure that every individual ​has equal access to learning opportunities has never been more pressing. The rise in awareness ​around mental health has emphasized the importance of accessibility and inclusivity in the ​education sector. By prioritizing these, institutions not only fulfill their legal and ethical ​obligations but also empower individuals to pursue a sustainable future.

• Accommodate diverse learning styles. An accessible and inclusive educational landscape ​ensures that resources are available to all students, regardless of their background and ​abilities. It also equips them with skills they need to thrive in a globalized society.
• Break stigma. A learning environment that celebrates diversity helps reduce discrimination ​against neurodivergent individuals, promoting a culture of acceptance and respect.
• Fulfil legal and ethical obligations. Ensuring accessibility and inclusivity in education shows ​commitment to social justice and human rights.

Ways to create accessible and inclusive learning resources

• Content. Use clear and straightforward language, breaking down information with bullet ​points, headings, and short paragraphs. Provide brief summaries or key points at the end of ​sections to reinforce learning. Include examples and cases that are relatable to all.
• Fonts and typography. Choose readable sans-serif fonts (e.g. Verdana) and ensure the text is ​large enough (12 to 14 points) for the body text. Maintain adequate spacing with line ​spacing (1.5 to 2 spaces). Additionally, left alignment is more readable for it is easier to ​track and locate lines. It creates a pattern that helps reduce cognitive load and improve ​reading flow.
• Colors. Ensure strong contrast between text and background colors. Use high-contrast ​combinations, such as dark blue text on a light yellow background.
• Illustrations. Include simple and relevant visual aids that directly support the text. Use clean ​and uncluttered designs with clear labels and minimal text. It should focus on one key ​concept or element per image.

The impact of inclusive design extends beyond improving accessibility; it positively influences ​learner success and social dynamics. When individual needs are accommodated, learners are ​more likely to contribute their unique perspectives, participate in the educational process, and ​thrive in a system. Integrating the strategies will help you ensure that all learners have equal ​access to quality education.

If you need support in developing innovative educational resources, drop us a message for a ​free consultation. Our experts will help you design inclusive materials and experiences tailored ​to meet the needs for every learner.

The International Conference on Responsible Tourism and Hospitality (ICRTH) 2024 showcased ​how tourism can unite people and promote inclusivity. Organized by the Ministry of Tourism, ​Creative Industry & Performing Arts Sarawak (MTCP), Sarawak Research Society (SRS), and ​Responsible Borneo (REBORN) from 7 to 9 August at Theatre Hotel Kuching in Sarawak, ​Malaysia, the event highlighted responsible tourism as more than just a trend—it's a collective ​movement tackling social issues.

Small hands making a big impact

Primary school students from Sekolah Jenis Kebangsaan (C) Chung Hua Paku expressed their ​vision of peace through artwork featured on the conference swag bags. These creations remind ​us of the importance of engaging young minds in shaping the future. During the opening ​ceremony, kindergarteners performed the Malaysian national and state anthems, showing that ​everyone, regardless of age, plays a role in the future of tourism. Their involvement emphasized ​the value of fostering early discussions about peace, inclusion, and sustainability.

Sarawakians promoting their craft

ICRTH provided a platform for local entrepreneurs to present their products. Delegates explored ​unique foods and crafts that showcased Sarawak’s rich diversity and creativity. The booth ​exhibit encouraged meaningful interactions between attendees and local business owners, ​supporting both the local culture and regional economy.

Tourism stakeholders sharing ideas and experiences

Conference delegates doing a human peace formation at SJK(C) Chung Hua Paku. Photo by Dr. Hiram Ting

The conference featured a range of dialogues covering topics from the latest business trends to ​innovative strategies in tourism. These sessions provided valuable insights for all participants, ​regardless of experience. Emphasizing knowledge-sharing, the activities were designed to ​deepen understanding of how tourism can drive positive change. Delegates also connected with ​students and locals during visits to SJK(C) Chung Hua Paku and Paku Rock Maze Garden, ​ending in a dinner at Borneo Keranji Farm.

Southeast Asia celebrating responsible tourism initiatives

The Responsible Tourism Awards (RTA) made its debut in Southeast Asia, signifying the region’s ​commitment to sustainable tourism. Supported by the Responsible Tourism Partnership, the ​awards honored individuals and organizations championing community-led projects and ​innovative business models. Each award celebrated the positive impact of thoughtful tourism ​practices, inspiring others to adopt sustainable practices and contribute to global tourism efforts.

Delegates immersing in Serian

ICRTH2024 delegates at Kampung Tarat. Photo by Dr. Hiram Ting

After the conference, delegates participated in a 3-day, 2-night retreat at Borneo Empurau Farm ​and Resort (BEFR) in Serian. Thanks to the warm hospitality of Dato Yong Fook Heng, Mr. Jerry ​Yong, and the BEFR Management Team, participants engaged in responsible tourism through ​hands-on activities and community interaction. The retreat included a tree planting ceremony, a ​guided farm tour, a visit to Kampung Tarat, and a motivational talk for Form 6 students. The ​experience was not only educational but also an opportunity to build lasting relationships, ​emphasizing the integration of responsible tourism into every aspect of travel.

ICRTH 2024 partners

The success of ICRTH 2024 was made possible by the generous support of sponsors and ​partners. Their collaboration was key to delivering a conference that highlighted tourism’s ability ​to foster peace and inclusivity.

UPSkillEd Advancement Hub is proud to have contributed to this mission, reaffirming our ​commitment to inclusive learning and initiatives that create positive social impact. The conference ​allowed us to connect with like-minded individuals, share our expertise, and gain new insights, ​enriching our role in the global conversation on responsible tourism.

Looking ahead to ICRTH 2025

Handover ceremony for ICRTH 2025. Photo by Dr. Hiram Ting

The excitement for ICRTH 2025 is already building as it heads to Manila (Philippines), in ​partnership with Lyceum of the Philippines University (LPU). With its rich cultural heritage and ​commitment to sustainable tourism, the Philippines promises an engaging and impactful ​conference experience. Preparations are underway, and the global interest in next year’s event ​is a testament to the enduring importance of responsible tourism.

Let’s step inside a classroom where Artificial Intelligence (AI) drives interactive learning. There ​are touch screen smartboard, digital workbooks, and exercises tailored to each learner’s needs. ​Students engage in augmented simulations that transport them to ancient cities and distant ​planets, while teachers use AI to craft lesson plans that nurture creativity and enhance problem-​solving skills. This is the emerging reality of education in a world with industries dominated by ​automation, machine learning, and intelligent systems. Today's learners, therefore, need a ​flexible, forward-thinking education system that prepares them for this reality.

The need to reshape education for AI

Jobs of the future require skills beyond traditional learning models. This shift calls for a rethinking ​of how education is delivered and what it needs to achieve. It is no longer about integrating AI ​into curricula; it's about adapting systems to meet the evolving demands of future workplaces.

Discussions on AI in education reveal a significant divide among stakeholders. While AI offers ​opportunities for personalized learning and greater efficiency (Forbes), it also raises concerns ​about academic integrity and the role of educators. Tools like ChatGPT can enhance teaching ​but also present risks (Teaching Times). In her keynote at the Onassis Foundation’s AI festival, ​Stefania Giannini compared AI’s impact on education to the discovery of fire, noting both its ​transformative potential and its challenges, such as bias and disruption of traditional practices.

There is a clear call to thoughtfully leverage AI’s benefits while addressing associated ​challenges. If education doesn’t evolve, future generations may struggle to keep pace with a ​rapidly changing world. AI’s growth could widen the gap between those who can effectively use ​these technologies and those who cannot. The aim is to develop lifelong learners proficient in AI ​and adaptable to ongoing changes, ensuring that everyone has the chance to thrive.

Integrating AI into learning

A future-ready education system needs to integrate AI in ways that both enhance learning and ​prepare students for an AI-driven world. Personalized learning is a key strategy, where AI tailors ​educational experiences to each student’s needs. It also analyzes performance in real-time for ​customized resources and feedback. This approach makes learning more engaging and effective ​and helps ensure that no student is left behind. AI also supports teachers by automating ​administrative tasks, allowing them more time for teaching and mentoring.

21K School is a pioneer in fully online K-12 education, offering Indian, American, and British ​curricula across the globe. Since its launch in June 2020, the institution has grown to over 7,500 ​students and 300 teachers from 500 cities and more than 78 countries. Its platform provides ​personalized education through a mix of audio, video, and animated content, aiming to foster ​deeper learning and critical skills.

CENTURY Tech, an online platform based in London, blends AI with learning science and ​neuroscience to offer personalized education. Developed by educators, neuroscientists, and ​technologists, CENTURY identifies each learner’s strengths and gaps, allowing students to take ​control of their learning journey while providing teachers with real-time data to support and ​challenge them.

Equally important to personalized learning is ensuring that students are not just consumers of AI ​but also creators. This involves teaching AI literacy from an early age, helping students ​understand how AI works, its potential applications, and its ethical implications. By providing ​hands-on experience with AI technologies, students can be empowered to innovate and solve ​problems in new ways. This approach not only prepares them for AI-related careers but also ​fosters a critical understanding of the technology that will shape their future.

Singapore’s Ministry of Education has introduced an AI Ethics and Literacy Program to equip ​students with both technical skills and a deep understanding of AI’s ethical implications (The ​Straits Times). Starting in primary school, students learn AI concepts through age-appropriate ​lessons. As they advance, they engage in complex applications, such as using generative AI for ​coursework and exploring algorithmic biases. The program emphasizes ethical AI use, teaching ​students to navigate its benefits and risks responsibly, integrating AI education with cyber-​wellness and ethical training.

AI4ALL is a non-profit organization in the U.S. dedicated to promoting diversity and inclusion in ​AI through educational initiatives, research, and policy advocacy. It was established in 2017 by ​Dr. Fei-Fei Li, Dr. Olga Russakovsky, Dr. Rick Sommer, and Rab Govil, evolving from the ​successful SAILORS program that aimed to introduce high school girls to AI. With the backing of ​influential donors, AI4ALL expanded its programs to several universities, impacting over 10,000 ​individuals across the U.S. and beyond. Initially led by Tess Posner and later by Emily Reid, the ​organization has shifted its emphasis to supporting college students, providing them with the ​tools and networks needed to secure internships and succeed in AI careers.

As AI continues to reshape our world, the way we educate must also evolve. Preparing students ​for an AI-driven future goes beyond incorporating new technologies into classrooms; it requires a ​complete reimagining of the learning experience. Emphasizing personalized learning, nurturing ​creativity, and teaching AI literacy are crucial steps in equipping students for future challenges ​and opportunities. This transformation demands a collaborative effort from educators, ​policymakers, and communities to ensure that all learners are ready to thrive in a world where ​AI is integral. While this shift may present challenges, the benefits of a more inclusive, adaptive, ​and innovative education system make the effort worthwhile.

At UPSkillEd, we assist organizations in integrating AI into their learning programs. Contact us to ​explore how we can work together to create learning experiences that are both future-proof and ​tailored to your unique needs.